We are collating as much evidence as possible against Manx Gas (aka Isle of Man Energy) as possible to ensure all residents have access to accurate and factual legal information so they can decide independantly of an advocate whether or not to take action against the company.
Manx Gas Information and Services technically began in November 2022 when Isle of Man Energy failed to account for a single payment made to Manx Gas. Amidst the confusion of the name change (they forgot to inform the customers of) their phones rang and rang and no-one would ever answer.
I wrote them a letter to let them know of their error and they didn't respond.
I wrote them a letter to let them know my actualy reading rather than their ridiculous over-estimated bill and they didn't respond.
I wrote them a Letter Before Action in an attempt to not have to take them to court and they still didn't respond*.
I have had the fortuity that I made the time to do this. Most people do not which is how they continue to get away with it.
* Technically they did respond, but they did so after 21 days and not the 14 required by the court...
The best form of accountability is if every person on the Isle of Man registers their story in a single place in the public domain for all to see.
If you would prefer to remain anonymous, please leave your name blank. We fully appreciate you may not want to be associated publicly with your story but want to share it.
If you have a detailed story and would prefer to discuss it over the phone, please leave your number and someone will try and call you back as soon as we can to we can transcribe it for you.
Even a conservative estimate must suggest there are thousands of people out there that have had issues with Manx Gas.
Complain to the OFTPlease let us know your own Horror Story with Manx Gas. The more stories we have, the better our chances of collective action.
Read All About ItMore and more people are offering themselves as 'Expert Witnesses' as a collective network which will help when we take legal action against them in 2024.
Become a WitnessManx Gas were happy to cut off a single parent with a 5 week old baby. This has to stop. Write to your MHK and support action against Manx Gas.
Write to your MHKPlease get in touch if you have any other enquiries, feedback or would just like to let us know of anything that might help others in the Isle of Man deal with issues they may be having with Manx Gas.
If you have a detailed story and would prefer to discuss it over the phone, please leave your number and someone will try and call you back as soon as we can.